Return & Refund Policy
At Jesus Christ Pictures, we want you to be completely satisfied with your purchase. If you are not happy with your order, please review our return and refund conditions below.
Eligibility for Returns
- Returns are accepted within 30 days of receiving your order.
- The item must be unused, undamaged, and in its original packaging.
- Custom-made or personalized items cannot be returned unless they arrive damaged or defective.
Return Process
- Contact Us – Before returning an item, please email our customer support team at [your email] with your order number and reason for return.
- Receive Return Instructions – We will provide you with the return address and any necessary instructions.
- Ship the Item Back – You are responsible for return shipping costs unless the item is defective or incorrect. We recommend using a tracked shipping service to ensure the package arrives safely.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 5-7 business days and credited back to your original payment method.
- Shipping fees are non-refundable unless the return is due to our error.
Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us within 7 days of delivery with photos of the product and packaging. We will arrange a replacement or full refund at no extra cost to you.
Exchanges
We currently do not offer direct exchanges. If you need a different item, please return the original order and place a new one.
For any further questions or assistance, feel free to contact our customer service team at [your contact information].